Communicate everywhere
Show the rule on menus, bars, return points and visitor information.
GUIDES
How to set up a deposit system and return points
A well-designed deposit system speeds up service, encourages returns and keeps reusable cups circulating throughout the event.
REUZO
What this helps you plan
Guests should understand the deposit before their first order. One value, clear signs and the same rule at every outlet reduce questions and return errors.
Return points need space, staff, cash handling and enough crates. If tokens are used, they should act as proof of the number of deposits paid, not as a substitute for the cup or money.
REUSE. RETURN. REPEAT.
Practical priorities
Plan enough capacity
Place return points around exits and high-traffic areas, with extra staffing for peaks.
Use tokens as control
A token links each paid deposit to the maximum number of cups that can be returned.
Close with reconciliation
Define counting, cash handling and responsibility for missing stock before the event.
PRACTICAL PLAN
Decisions that most affect the outcome
A deposit works only when visitors understand issue, value, return and exceptions. Return points, signs, cashier procedure, tokens and stock reconciliation must form one plan.
Check these points before confirming products and quantities. Each change can affect stock, logistics or team responsibilities.
01—04
Decisions that most affect the outcome
- 01
Write issue and return rules in one short sentence used by all staff.
- 02
Place return points on natural visitor routes and plan for the closing surge.
- 03
Separate product, cash or token flows and define shift reconciliation.
- 04
Define exceptions: damaged item, wrong token, no proof and event closing.
RISK
Common mistakes and how to prevent them
Most problems appear where the process is left to an on-the-day agreement. A short written plan reduces ambiguity on site.
Different vendor rules create disputes and slower service.
Too few exit return points create queues when most guests leave.
Without shift reconciliation, later stock and deposit discrepancies are hard to trace.
REUZO
Purchase or rental for this use
Base the choice on frequency, storage, branding, internal work and required services—not only on the unit price.
Products to buy
Owned stock enables permanent rules, tokens and signs, but the organiser owns reconciliation and responsibility.
Open the purchase catalogueProducts to rent
With rental, define who manages deposits and how returned, used and missing items are recorded.
Open the rental catalogue01—04
From initial data to a workable system
Starting point
We collect the date, location, scale, menu and special operating constraints.
Proposal
We define products, quantities, services and the return model.
Operating plan
We agree timing, logistics, packing, contacts and responsibilities.
Next cycle
After use, stock is collected, washed, inspected and prepared for reuse.
CHECKLIST
Information worth preparing
- date, location and operating times
- expected attendance or number of servings
- drinks or food offer and required sizes
- number of bars or sales points
- deposit, return and collection method
- required delivery, collection, washing or printing
FAQ
Frequently asked questions
How high should the deposit be?+
High enough to encourage returns but simple to communicate and handle. The final amount depends on the event and item.
How many return points do we need?+
It depends on attendance, exits, programme and peaks. Throughput and adequate staff matter more than a universal formula.
How do deposit tokens work?+
A token proves that a deposit was paid. A guest can return only as many cups as they have matching tokens.
REUZO
Continue planning
GUIDES
Practical guides to reusable cups and tableware
Practical guides to reusable cups and tablewareRead more→GUIDES
Rent or buy reusable cups? A practical comparison
The right option depends on how often you use the cups, whether you need custom branding and who will manage storage, washing and logistics.Read more→GUIDES
Let us plan the right solution for your event or venue.
Tell us the date, location, expected attendance and what you will serve. We will recommend products, quantities and services.Read more→SEND AN ENQUIRY
Let us plan the right solution for your event or venue.
Tell us the date, location, expected attendance and what you will serve. We will recommend products, quantities and services.